3CX Support & Migration
Existing Systems Supported, Modern PBX When You’re Ready
We've been a 3CX partner since 2007 and continue to fully support existing 3CX systems. When you're ready for a change, PBX Blue can assess your needs and manage a carefully planned move to a modern PBX.
Existing 3CX Systems Remain Supported
We continue to fully support and manage existing 3CX systems, including updates, monitoring, user changes and day-to-day assistance. When your business is ready to modernise, we assess your requirements and manage the transition to a modern PBX with minimal disruption.
Our 3CX Journey
Our 3CX expertise runs deep.
3CX Partner
Became a 3CX partner in Australia.
Cloud Focus
Specialised in cloud hosting.
Growing Reach
Supporting businesses across Australia.
Modernisation Planning
Helping customers plan the next stage of their communications.
Existing 3CX Customers: You're in Good Hands
We continue to fully support and manage your 3CX system.
Ongoing Support & Maintenance
We continue to fully support and manage your 3CX system.
- Continued support for all existing 3CX systems
- Regular updates and maintenance
- Continuous system monitoring
- Australian-based technical support
- Backup and disaster recovery
- Change requests included
Ready to Modernise Your PBX?
When the time is right, we can move you to a modern PBX with minimal disruption.
- Multi-site and enterprise capabilities
- Modern UI and mobile apps
- Stronger long-term roadmap
- Seamless number porting
- Managed migration with minimal downtime
3CX Features We Support
Full feature support for existing 3CX systems managed by PBX Blue.
Professional Call Handling
Advanced IVR, queues, ring groups, and call routing with custom greetings and voicemail to email.
Video Conferencing
Unlimited video meetings for your team with up to 250 participants and screen sharing.
Live Chat & SMS
Engage customers across website live chat, SMS and WhatsApp integration.
Mobile & Desktop Apps
Work from anywhere with iOS, Android, Windows, Mac and web clients.
Cost Reduction
Reduce telecom costs with no per-feature licensing and internal calls included.
CRM Integrations
Connect Salesforce, HubSpot, Zoho, Microsoft 365 and custom integrations via API.
Modernisation
A Practical Path to a Modern PBX
When your current system no longer meets your needs, PBX Blue helps you assess the options and plan the right next step.
Secure & Regulated
Enterprise-grade security - essential for regulated industries.
Multi-Site Capabilities
Built for organisations with multiple locations, with seamless inter-site calling and centralised management.
Modern Platform
Contemporary UI, regular feature updates, and a product roadmap focused on the future of communications.
Flexible Deployment
Choose a cloud, appliance or hybrid approach based on your security, resilience and operating requirements.
Open Standards
Standards-based SIP platform that works with all major phone brands and SIP trunk providers.
Australian Data Sovereignty
All cloud hosting in Australian data centres with full compliance with local privacy regulations.
Customers
Don't Just Take Our Word for It
Real feedback from Australian businesses who trust PBX Blue for their communications.
They were able to sort our hardware and software within a week of the go signal from us, rectifying problems we had been limping along with for a couple of years. Their support was quick and responsive, and they took ownership for all areas of our PBX system.
Dan Owens
Innovent
CHROFI has been a PBX Blue client for over a year. Prior to having our PBX system installed, we had a 'traditional' PSTN system which had slowly degraded in call quality to the point that our clients and staff had begun to prefer using mobiles than our PABX!
Graham Brewin
CHROFI
The use of PBX Blue has enabled ALLTRANZ to streamline our phone service through both branches, building a better team culture and importantly improving our customer service.
Neil Anderson
ALLTRANZ
Support is fast and extremely personalised. Nothing is ever an issue. The PBX Blue team make it their priority to have a full understanding of our situation every time we make contact. Finally, unlike some Telcos who are still stuck in 1985 even billing is slick and simple.
Marty Beaton
MGB Backline
Nowadays, we also have offices in USA and the UK. Prior to our PBX VOIP system being implemented, transferring an overseas call between this type of demographic was a myriad of remembering STD Country & International dialling codes compared to now simply selecting the recipient from the Soft Client Switchboard to patch it through!
Andy Stewart
ZEDER Corporation
The PBX Blue team are great. They understood our business and once they saw our previous provider's billing model, they knew immediately we would have a significant cost saving. The transition was easy, their service is great and support team very responsive.
Bill Smirniotis
RBK Partners
Existing 3CX Support or Modern PBX Migration
Existing 3CX customers are supported today, and when the time is right, PBX Blue can plan and manage a smooth move to a modern PBX.