How Can We Help?
Australian support team ready to assist with any questions or issues during business hours.
Contact
Get in Touch
Multiple ways to reach our Australian support team.
Live Chat
Coming soon — instant support chat is on the way.
FAQ
Frequently Asked Questions
Answers to common questions about PBX Blue services.
We assess your users, workflows, integrations and growth plans before recommending the platform that best suits your business. We then design, deploy and manage the solution end to end, so you get the right fit without having to make the platform decision yourself.
Yes! We offer a free trial for all platforms. This includes full access to features, Australian support, and no credit card required. Contact us to get started.
All data is hosted in Australian data centres (Sydney and Melbourne) with SOC 2 Type II compliance. Your data never leaves Australia, ensuring compliance with local privacy regulations.
Our platforms support all major SIP phones including Yealink, Poly, Cisco, Grandstream, and more. We also provide mobile and desktop apps for iOS, Android, Windows, and Mac.
Absolutely. We handle the entire number porting process. It typically takes 5-10 business days and we ensure minimal downtime during the transition.
We recommend a minimum of 100 Kbps upload/download per concurrent call. For example, a 10-user office should have at least 1 Mbps dedicated for voice. NBN or business-grade internet is ideal.
Monthly pricing includes cloud hosting, unlimited extensions, voicemail, call recording, auto-attendant, call queues, video conferencing, mobile/desktop apps, Australian business-hours support, and all system updates. Call costs are separate and billed based on usage.
Setup fees vary by solution complexity and customisation requirements. We provide a detailed quote for your recommended solution before you commit.